Backstop Mediation Services
“When you think you are beat we’ve got your back”


Training and Facilitation Services



Facilitation and Training Offered:

  • Interpersonal communications
  • Basic dispute resolution skills for managers/leaders
  • Collaberative decision making
  • Staff moral building
  • Bullying (prevention and response)


Workplace Conflict

Considerations, Costs & Consequences


This tailored presentation explores the challenges faced by businesses large and small when confronted with conflict within the workplace.  Participants will be guided through an exploration of the issues in the workplace, identify relevant issues and collaberatively arrive at solutions and strategies tailored to their specific work location and issues. This workshop is targetted to:

  • Small and Mid-sized business owners
  • Human Resource Managers
  • Supervisors
  • Union Representitives
  • Employee Group Leaders
    Length 4hrs.-2 day intensive workshop


Talking it Out not Taking it Out

Changing thge way we communicate in crisis


When we find ourselves in conflict we often find ourselves falling back into habits and behaviors that put us into the conflict in the first place.  This workshop provides participants some basic communication tools that can be used to allow them to be more effective communicators both in the listening and speaking realms.

Topics include:

  • defining conflict
  • recognizing emotion
  • descalation methods
  • effective listening tools
  • assertive speaking styles

This interactive workshop can be tailored to meet the needs of many client groups and is highly effective for:

  • Parents
  • School teachers and administrators
  • Community service groups and sports organizations
  • Governing boards and bodies (school councils, school boards, condo associations, church councils etc.)
  • Municipal support agencies and councils

Workshops can be tailored to meet time requirements from 4hrs- 2 day intensive workshops.





What, Who, Why & How

This  individual workshop or series of workshops are tailored to specific organization types while discovering the commonalitiy of prevalence and harm caused by bullies. From schoolyards to boardrooms participants are taught to recognize bullying and separate it from inconsiderate behavior, to recognize a culture that may foster bullying and to devise strategies and responses appropriate to their situations. This highly participatory workshop is ideal for:

  • School groups
  • Employee groups
  • Business owners and executives
  • Human resource professionals

Individual workshop 7hrs- Multi day workshops or series up to 5 days. 

Team Builing/Staff Moral Activities

A variety of activities ranging from 4hr "quickies" to weekend retreats can be designed to meet your organization's needs.  Contact Mike at BACKSTOP for details to customize your groups journey to harmony and productivity.


The Silent Epidemic

Newest presentation from backstop and WBI.

contact Mike for details